Last updated: October 2026
Cancellation requests
Please contact us as early as possible by phone or WhatsApp to cancel or change a confirmed trip. Any cancellation fee depends on notice period, route and vehicle committed.
Refunds
If an advance payment is eligible for refund, we will confirm the amount and payment method at the time of cancellation. Refund processing times can vary by bank or payment provider.
Important
Replace this sample policy with your business's actual cancellation and advance-payment terms before launch.